FAQS

 Email Us
info@dumbshitbrand.com

 3434 Chene St. Unit 7111
Detroit, MI 48207

 Free standard shipping
on all orders over $200.

 24-48 Hour Response Time
from Customer Service.

FAQS. General Information

DO YOU OFFER CUSTOM COLOR WAYS AS AN OPTION?

No, but  we are sure to have something you will like. We are constantly releasing new color options to give you plenty to choose from.

YOU’RE ALL OUT OF X! WHEN ARE YOU GONNA MAKE MORE?

Probably never! We make our product in highly limited runs. That means once something sells out, we will probably never make it again.

HOW DO I BEST CARE FOR MY DUMB SHIT APPAREL?

Don’t be Dumb! Wear it with care! We recommend that you dry clean all Dumb Shit apparel.

ARE THE ITEMS ONLINE THE ONLY ITEMS OFFERED?

What you see on the website is what we offer. All online merchandise is currently in stock and available. Check back often as we will be updating our inventory often.

HOW LONG DOES IT TAKE FOR SHIPPING AND PROCCESSING OF ITEMS?

All items ship within 2-14 business days. Shipping depends on stock, geographic location and demand of items requested.

WHAT IS THE RETURN/EXCHANGE POLICY?

EFFECTIVE JULY 29th 2020

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company.

If the product you received is deemed defective your order is eligible for a return or exchange.

ANY RESTRICTIONS FOR SHIPPING?

Please be aware at this time we CANNOT ship to PO Boxes. If an order has a PO Box as a Shipping address, we will have to cancel your order.

HOW DO I RESOLVE ISSUES WITH SHIPPING?

We are not responsible for lost or stolen packages. If someone has special shipping circumstances, please contact USPS. We do all of our shipping through USPS First Class and Priority Mail. In the case that your shipment is lost or damaged in transit; YOU ARE RESPONSIBLE FOR THE CLAIM.

HOW DO I GO ABOUT TRACKING MY ORDER?

After your order has been placed, it will be listed as “Pending” in your account on DUMBSHITBRAND.com and Paypal.com. Don’t you panic because this means that your order has been received and needs to be confirmed by us. Please allow 2-5 business days to receive your order confirmation. After confirmation, your order status will change from “Pending” to “Complete” in your account on DUMBSHITBRAND.com and Paypal.com. Once your order has been successfully completed, you will receive an email from dumbshitbrand@gmail.com within the following 24-48 hours that will include your final tracking information. Visit USPS.com to track your package using the tracking number provided.

HOW LONG DOES IT TAKE FOR CUSTOMER SERVICE TO RESPOND TO EMAILS?

We love hearing from you. All emails will be recognized within 24-48 hours.

I DO NOT HAVE A PAYPAL ACCOUNT. CAN I STILL PLACE ORDERS ONLINE?

Of course you can by simply linking your Visa, MasterCard, Discover, or American Express cards to your Paypal account and then use it to purchase your order. You can not link a gift card, prepaid card or a one-time-use card to your Paypal account, though.

TERMS OF USE

Welcome to the dumbshitbrand.com website (hereafter referred to as the “Site”) which is operated by or for Dumb Shit, its affiliates or related companies, referred to collectively as Dumb Shit. The following terms govern your use of and/or purchase of products from the Site. Be advised that your use of the Site constitutes your agreement to follow and be bound by all of the following terms and conditions (the “Agreement”).

GENERAL

We may from time to time change the terms that govern your use of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, the Site from time to time, for any reason, with or without notice.

SITE CONTENTS

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, music, and written and other materials that appear as part of this Site (collectively, the “Contents”) are copyrights, trademarks, trade dress and/or other forms of intellectual property owned, controlled and/or used under license or with other legal authority by Dumb Shit. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by Dumb Shit.

The Contents of the Site, and the Site as a whole, are intended solely for personal, non-commercial (other than for the purchase of merchandise from the Site) use by the users of the Site. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.

CORRECTION OF ERRORS AND INACCURACIES

The information on the Site may contain typographical errors or inaccuracies and may not be complete or current. Dumb Shit therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time with or without prior notice (including after you have submitted your order). Please note that such errors, inaccuracies or omissions may relate to product description, pricing, product availability or otherwise. We apologize for any inconvenience this may cause. If you are not fully satisfied with your purchase you may return it in its original condition, with the original packing receipt within 10 days of the order date, subject to compliance with all other terms and conditions of Dumb Shit’s Return Policy. Please refer directly to that policy for additional information.

USER COMMENTS, FEEDBACK, POSTCARDS AND OTHER SUBMISSIONS

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Dumb Shit on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, “Comments”) shall be and remain the sole property of Dumb Shit. Such disclosure, submission or offer of any Comments shall constitute an assignment to Dumb Shit of any and all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, Dumb Shit shall own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Without limiting the foregoing, Dumb Shit is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to you or any other person or entity any compensation for any Comments; or (3) to respond to any Comments.

You agree, represent and warrant that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will contain libelous or otherwise unlawful, abusive or obscene material. You are, and shall remain, solely responsible for the content of any Comments you make. You agree that Dumb Shit may use and/or disclose information about your demographics and use of the Site in any manner, subject to the terms of Dumb Shit’s Privacy Policy. Without limiting the foregoing, you agree that Dumb Shit may use your information for marketing and promotional purposes.

DUMB SHIT’S COMMUNICATIONS TO YOU

You agree that Dumb Shit may send electronic mail or other communications to you for the purpose of advising you of changes or additions to the Site, about any of Dumb Shit’s products or services, or for such other purpose(s) as Dumb Shit deems appropriate. Please see Dumb Shit’s Privacy Policy.

PRODUCT INFORMATION

Most products displayed at the Site are available in select stores in the United States and select foreign markets while supplies last. In some cases, merchandise displayed for sale at the Site may not be available in stores. Although availability may be indicated on the Site, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.

COLORS

We have made efforts to display accurately the colors of products that appear at the Site. However, as the actual colors you see will depend on your monitor and/or other technological circumstance, we cannot and do not guarantee that your monitor’s display of any color will be accurate.

LINKS TO OTHER WEB SITES AND SERVICES

To the extent that the Site contains links to outside services and resources, the availability and content of which Dumb Shit does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource.

DISCLAIMER

THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT NEITHER DUMB SHIT NOR ANY OF ITS AFFILIATES, OWNERS, AGENTS, OFFICERS, DIRECTORS, OR EMPLOYEES SHALL BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SITE.

INDEMNIFICATION

You agree to defend, indemnify and hold harmless Dumb Shit and/or any of its affiliates, owners, officers, directors, employees and/or agents from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the Site.

MISCELLANEOUS

This Agreement shall be construed in accordance with the laws of the State of Michigan, without regard to any conflict of law provisions. You agree to bring any dispute arising under this Agreement exclusively in the State and Federal courts of the State of Michigan in Wayne County.

TERMINATION

This Agreement is effective unless and until terminated by Dumb Shit. Dumb Shit may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Dumb Shit’s sole discretion you fail to comply with any term or provision of this Agreement, or if Dumb Shit for any reason otherwise so decides to terminate. Upon any termination of this Agreement, you must promptly destroy all materials downloaded or otherwise obtained from the Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.

FRAUD PREVENTION

Dumb Shit takes fraud prevention very serious and will continually work to protect the security of our card-carrying customers. We reserve the right to flag any online order for fraud prevention purposes. This may cause delays in processing. Customers are encouraged to provide accurate contact information and customer service representatives will make any correspondence attempts to the contact information provided. Customers submitting orders with varying information may be subject to such delays in processing. Flagged orders may be held from processing to await explanation regarding the variance between the billing and shipping information provided. First-time orders from new customers at above-average dollar amounts may only be authorized to ship to the billing address provided. Orders submitted using unsupported credit card information (often international) may be asked to confirm authorization by submitting a government-issued identification card that matches the information on file with the bank for the credit card holder. International customers who elect to ship to freight forwarding/drop shipping companies may have their orders canceled at managerial discretion.

This Privacy Policy is provided to explain how information is collected on our website and how that information is handled once it has been collected. This Privacy Policy may change at any time. By using the dumbshitbrand.com website, you accept the terms and conditions outlined in this Privacy Policy and the Terms of Use.

THE KIND OF INFORMATION COLLECTED

There are cases where Dumb Shit may ask you for personal information, such as your name, address, telephone number, date of birth, email address, payment information, etc. We may do this for instance when you make a purchase through the Online Shop, respond to communications such as email, or for services that require registration such as to be included on our mailing list. However, if you would like to be on our mailing list, we will ask you to opt-in. We might also collect personal information from you about a third party, for instance if you ask us to ship product to a third party we may ask for the name, e-mail address, address, phone number, etc. of the recipient. That information will only be used for the specific purpose for which the information was provided and Dumb Shit will not further contact the third party unless the third party contacts us.

We may use “cookies” to gather information about your visits to our website and to enhance your experience. Cookies are small text files that are stored on your computer’s hard drive and used by thehundreds.com to enhance your shopping experience by speeding up the browsing experience and website performance. Cookies also are used to personalize your experience while using the thehundreds.com website and remembering your information when you return to the thehundreds.com website. You can turn off all cookies, in case you prefer not to receive them. You also can have your computer warn you whenever cookies are being used. For both options you have to adjust your browser settings (e.g. internet explorer; firefox). Please not that when you have set your computer to reject cookies, it can limit the functionality of the website you visit and it’s possible that you do not have access to some of the features on the website.

We may collect “click stream” data (e.g. server address, domain name, etc.) and demographic or 3rd-party audience data (such as age, gender and interests) with Google Analytics to better understand our audience. This information may be combined with information you have provided to us thereby enabling us to enhance your experience.

USE OF INFORMATION

All personal information that we obtain about you will be recorded, used, and protected by us in accordance with current data protection legislation and this Privacy Policy. We primarily will use your personal information to provide products and services to you (e.g. to process and ship your online order). dumbshitbrand.com periodically will update customers via email about new product updates and promotions. If you wish to be removed from this email list, then please visit dumbshitbrand.com and remove your email address by updating your personal information or click the “safeunsubscribe” link at the bottom of an email you have received from us. (To update your personal information via the website, log onto thehundreds.com and click “My Account.” If you have lost or do not remember your password, then please send an email from the email address you used to register your account. We will only send password information to the email address listed under the account. Password information will not be given out over the phone.)

Except as described in this Privacy Policy, we do not sell, trade, or otherwise transfer your personal information to third parties without informing you in advance and in accordance with applicable data protection law. Your data may be transferred to web site hosting partners and other parties who assist us in designing and operating the website, executing services, or analyzing collected data. These parties only will use your data for the purpose of carrying out the word as indicated and will be required to keep the information confidential. We also will release personal data without consent if such is required by law or for security purposes.

SECURITY OF INFORMATION

The security of the information you provide to us is protected by various security measures we have implemented. Your personal information is maintained through secure networks and is only accessible by a limited number of people who have special access rights and are required to keep the information confidential. Notwithstanding dumbshitbrand.com’s efforts, no transmission of data over the Internet is guaranteed to be completely secure and such transmission is at your own risk.

LINKS TO THIRD PARTIES

For your convenience and to improve the usage of the website, we insert links to third parties, for which this Privacy Policy does not apply. These links take you outside our services and off the thehundreds.com website and are beyond our control. This includes links from parties that may use The Hundreds logos as part of a co-branding agreement or sell Dumb Shit’s products. The sites you can link to have their own separate Privacy Policy and although we seek to protect the integrity of our site, Dumb Shit is not responsible and cannot be held liable for the content and activities of these sites. Your visit/access to these sites therefore is entirely at your own risk. Please note that these other sites may send their own cookies to users, collect data or solicit personal information.

LIMITATION ON LIABILITY

IN NO EVENT SHALL DUMB SHIT, ANY OF DUMB SHIT’S AFFILLIATES, OR ANY OF THEIR OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE OR ANY OTHER THEORY, ARISING FROM OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THIS WEBSITE.

The laws of the State of Michigan shall govern all matters relating to this website Privacy Policy, without giving effect to any principles of conflict of law.

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